Shipping & Delivery Information

All orders will only be dispatched once full payment clears and reflects in our bank account. This could take anywhere between 3-10 working days depending on whom you bank with.

It is the responsibility of the purchaser to insure any/all packages requested from us as assumes no responsibility for packages once they leave our premises. delivers all parcels using multiple delivery/courier partners. Once the item is dispatched, you will be notified with a tracking number. You may track your parcel by visiting the delivery/courier partner’s website.

Delivery usually takes between 4-10 working days depending on the delivery service provider. If your parcel has not arrived within the specified time frame, do not hesitate to contact us via email:

Delivery MethodCostAvg. Delivery Time
Paxi (Counter to Counter
via Pep Stores)
R60**7-9 working days*
Fastway Couriers (Main Centres Only.
Please contact us should you be unsure)
R70**2-5 working days*
Aramex (National Delivery)R110**3-5 working days*
Postnet (Counter to Counter via Postnet Stores)R100**3-5 working days*
*These delivery times serve as a guideline only. Once the package has left our premises, time of delivery is dependent on the delivery company
**Subject to change without prior notice. Dependent on weight/packaging restrictions

Once your parcel has been dispatched, please contact the delivery company directly regarding track and trace as well as all delivery-related queries.